Related links
PBSS feedback form
We welcome feedback about the Pet Bereavement Support Service. If you have contacted the support line please do send us your comments - we regularly review the service we offer, and strive to improve it wherever we can.
Email support: pbssmail@bluecross.org.uk
Sometimes, it's easier to write about how you are feeling rather than talking to someone.
We can offer you support through our email support line at pbssmail@bluecross.org.uk. We will answer your email as soon as possible and within a maximum of 48 hours.
If however, you want to contact someone immediately, please use the telephone support line on 0800 096 6606 (8.30am - 8.30pm every day; all calls are free and confidential from a landline).
Help for as long as you need it...
When Marion’s beloved dog Oliver died she needed someone to turn to.
He was my world. I’d had a lot of bereavements in my life but nothing touched me like this did. The Pet Bereavement Support Service gave me support by email for around a year.
Marion, on losing her beloved dog Oliver
She says: “He was my world. I’d had a lot of bereavements in my life but nothing touched me like this did.
“I contacted the Pet Bereavement Support Service and they gave me support by email for around a year.
I can’t stress enough how wonderful it was – I knew somebody was there for me and it was incredible to have that, because pet bereavement is something that isn’t often understood."