The Pet Loss Support for Veterinary Professionals webinar series from SCAS consists of 3 webinars covering many of the important aspects that help to provide an understanding of why losing a pet can be so devastating for people, some common responses to grief and loss and and how you, as a professional working in a veterinary practice, can effectively support your clients and colleagues through the difficulties surrounding the loss of a pet.
The webinars will be recorded and made available for viewing afterwards. Those booked on the series may watch the subsequent recordings at no charge.
Part 1 – Setting the scene for a bond-centred practice.
The first in the series looks at how the bond between people and their pets applies to the veterinary practice. Why it is important to consider the bond and how it affects the clients, practice staff and business. Identifying the difficulties and emotional hotspots that occur during the practice routine. This webinar is one hour in length.
Part 2 – Loss and grief.
The second part of the series considers the common responses to loss and grief and preparaing practice staff for what to expect from clients when experiencing the loss of a beloved pet. There will be an oppotunity to share experiences of pet loss in your own practice via chat facility during this webinar. This webinar is one hour in length
Part 3 – How to support clients and staff through pet loss.
The final part of the series will be looking at how practice staff can best offer support to both the clients and their colleagues in practice. We will be looking at how to communicate effectively with clients when they are going through the loss of a pet and also how to develop an effective set of pet loss support protocols that can help the staff and the practice become more bond-centred. This webinar is one hour in length.
You may access the whole series as recorded sessions that took place live in the autumn of 2012.
Technical requirements to attend a webinar
These webinars are online and to attend you will need a computer connected to the Internet. We recommend a minimum broadband connection speed of 0.5 MB.
You WILL require sound – either speakers or headphones.
You do NOT require a webcam or a microphone.
Please visit this page to test your current system for suitability to join the online class. We also recommend that you ensure that your flash player is up to date by visiting Adobe: http://get.adobe.com/flashplayer/